Shipping Info

Freight Network Delays & Changes to Express Post

We strive to provide our customers with an excellent customer experience. With the current freight network delays and a significantly higher parcel volume, we have made the decision to suspend our express post service as we are unable to guarantee the fast delivery you have been used to on our site. We did not feel it is right to be charging for a service that is not performing at its usual high standard. 

Please know, our Standard delivery service is still a Priority Service & we are in contact with our freight services to ensure we are able to provide as best of an experience possible.

Given the current network delays Australia wide, we are expecting a 5-7 business day turn around on parcels to be delivered post-dispatch.

We thank you for your understanding & really appreciate your patience with delivery delays

Domestic Orders
Skin Republic offers flat-rate shipping for $9.95 (Inc GST).

  • Most orders are shipped via StarTrack.
  • Processing Time: Orders are typically processed within 1-2 business days.
  • Delivery Time: Orders will be delivered within 3-6 days after processing.

International Orders

To ensure we are offering the best customer service experience, we are upgrading our international shipping process.

We really appreciate your patience during this time and will be shipping to your door again very soon. 

In the meantime you can shop our products in your country here:

Questions

Please contact our customer service team on 1300 650 981